The Effects of Incorporating Artificial Intelligence into English-Language Teaching and Learning: A Systematic Review on Anxiety and Demotivation

Julio Antonio Álvarez Martínez, Universidad de Antioquia 
Juan Fernando Gómez, Tecnológico de Antioquia - Institución Universitaria
Claudio Díaz Larenas, Universidad de Concepción
Abad Ernesto Parada Trujillo, Tecnológico de Antioquia - Institución Universitaria
Lizeth Marelly Álvarez Salas, Tecnológico de Antioquia - Institución Universitaria
Fabio Alberto Vargas Agudelo, Tecnológico de Antioquia - Institución Universitaria

https://doi.org/10.9743/JEO.2025.22.4.19

Abstract

In the 21st century, Artificial Intelligence (AI) has become an important element of human experience. Its application in English-language education should enhance students’ linguistic abilities. However, there is a scarcity of research on the anxiety and demotivation in them that occurs from incorporating AI in teaching and learning English on e-learning platforms. This systematic review explores the psychological implications of artificial intelligence in English-language education, specifically examining the effects of anxiety and demotivation on students. The analysis employed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) Model to assess the relevant literature published from 2015 to 2023. A rigorous procedure was followed to select the 66 articles that comprised the sample from Scopus, ERIC, and Google Scholar. These databases were chosen based on recognition, accessibility, and a strict peer review process. The findings show that while AI technologies offer promising potential for personalised learning experiences, they also provoke challenges associated with increased anxiety and decreased motivation for learners. A variety of factors, such as technological complications, apprehension towards performance assessment, and minimal interpersonal engagement, may contribute to the occurrence of anxiety and demotivation.

Keywords: anxiety, demotivation, artificial intelligence (AI), e-learning platforms, English language teaching and learning.